LRDA aviation trainers have played a major role in assisting airlines all over the world deliver the type of customer service experiences that gets people talking.
Our training services include:
- Curriculum development
- Service excellence
- Airline operations set-up
- Soft skills
- Service audit
- Performance appraisal and system
- Cabin crew training, operations and administration
- Speech and announcement training
- In-flight service procedures and galley planning
- In-flight kitchen set-up, catering operations and menu planning
- Hotel frontline services audit and training
- Ground services
- Telephone skills
- Speech/announcement skills
- Wine and liquor appreciation
- Customer relations
- Customer service
- Cross cultural awareness
- Social etiquette/deportment
- Personal grooming
- Airport and airline safety and security
- Special and oversized/complex cargo handling
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